The Top 5 Benefits of working with a call center

  1. Improve your Customer Service and eliminate wasted calls and missed GOLDEN opportunities.

  2. Interact with a greater number of customers efficiently as your business grows.

  3. Reduce your customer service expenses

  4. Make smarter marketing decisions based on the metrics captured per phone conversation.

  5. Never drop the communication ball again thanks to the intergrated approach from Buzz Connects.

    These are just some of the many benefits your company can enjoy from a call center.


BUZZ Connects provides us with a very important aspect of our business, First contact with our clients.  They take the initial call that a person has died from the family members, institutions or the proper authorities.  They also handle any messages or concerns that our customers may have after normal business hours.  They do all of this with the utmost respect, courtesy and professionalism that we would ask of any one of our employees.  They provide us with a service that is vital to our business and we appreciate it very much.
Terry Marcou
Schmidt & Bartelt Funeral Services

I am writing this letter to express my sincere gratitude and appreciation for the high level of service provided by BUZZ Connects.  As we approach our 10th year of affiliation with BUZZ Connectsr, I can only reflect very positive thoughts and sincere appreciation of the exemplary customer service provided to our customers, our service technicians and our office staff.  Over the past 10 years, BUZZ Connects has maintained a smooth seamless transition from normal business hours through after hours and weekends.  Congratulations and keep up the great work!
David Bavisotto
J.F. Ahern Company

We can rely on BUZZ Connects and that helps us provide our customers the best possible service.  Without BUZZ Connects, our company would not be able to offer dependable 24 hour service.  When we have calls coming into the office after hours, we are assured that they are handled professionally by a real voice and not some recording which gives us an edge on response time.  From emergencies to billing questions, it’s good to know your calls are being handled professionally and efficiently while your office is closed.
Albiero Plumbing

Many of BUZZ Connects operators have been with them for several years.  This brings us a lot of DEPENDABILITY to our business and clients.  They are always open to ideas that can help us serve our clients better.
Holley Realty

BUZZ Connects has done an excellent job as an addendum to our customer service department.  Their office fields over 2000 calls a month for us, enters the data, mails out the materials and reports to us on a timely basis the results of those calls.  They have saved us time, money and manpower and we appreciate the relationship we share.  Keep up the great job !  Thanks you !
Dr Comfort

All of us at Paul Davis Restoration want to extend our deepest gratitude for the fantastic work you do for us.  You all go over and above what is expected of all of you.  We can’t do it without you all.   Many thanks.
Paul Davis Restoration and Remodeling